Privacy Policy

Overview

PHD Outdoor Comfort ("we," "us," or "our") operates this website to provide information about our outdoor heating products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you submit a contact or inquiry form.
• Project Information: Details about your project, location, timeline, and budget when you submit a professional inquiry.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device Information: Browser type, operating system, and IP address collected automatically when you visit our site.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide product recommendations
• Process and fulfill product orders and service requests
• Send you relevant information about our products and services (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Bromic Heating: As an authorized Bromic dealer, we may share project information with Bromic for product support and warranty purposes.
• Legal Requirements: When required by law or to protect our rights and safety.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us: